Who we are

Melori is an online cosmetics store owned by COSMO TRADE LLC (USA). Our Türkiye operations are supported by FLEXİSB Dijital Tasarım ve Yazılım Hizmetleri Sanayi Ticaret Ltd. Şti.

Merchant of Record (MoR): COSMO TRADE LLC.

Our Shopify account and Shopify Payments account are in the name of COSMO TRADE LLC. Payments are processed via Shopify Payments. We do not store full card numbers or CVV/CVC.

Operational note (shipping & returns – summary)

Orders ship from our Türkiye warehouse: Şerefiye Mah. Şehit Ruhsar Cad. Kıbrıs Apt. No: 15 C, Merkez / Düzce.

USA shipments via UPS Express Saver; Türkiye shipments via Yurtiçi Kargo.

International deliveries to the U.S. are sent DDP (duties & taxes paid) — no extra fees at delivery.

Return addresses and full rules: see Shipping Policy & Refund Policy.

United States Office (Primary Commerce & MoR)

Company name: COSMO TRADE LLC
Address: 11149 W 95TH ST UNIT 59, OVERLAND PARK, KS 66214, USA
E-mail: support@melori.com
Phone / WhatsApp: +1 888 407 1066
Customer Service Hours: Mon–Fri, 9:00 AM–4:00 PM CT (GMT-5)
Support language: English
Avg email response: ≈10 hours
Business Filing No: 10041522
TAX (EIN): 372189232

Türkiye Office

Company Name :  FLEXİSB Dijital Tasarım ve Yazılım Hizmetleri Sanayi Ticaret Ltd. Şti.
Address: Şerefiye Mah. Şehit Ruhsar Cad. Kıbrıs Apt. No: 15 C, Merkez / Düzce
E-Mail: destek@melori.com
Phone: +90 850 308 00 26
Customer Service Hours: Mon–Fri, 10:00 AM–5:00 PM (GMT+3) 
Support language: Turkish 
Avg email response: Avg 10 Hour
Tax Office: Düzce
Tax No: 3881777189
MERSİS No: 0388177718900001

Designated DMCA Agent

DMCA Agent – Melori (COSMO TRADE LLC), Email: support@melori.com
Address: 11149 W 95TH ST UNIT 59, OVERLAND PARK, KS 66214, USA
Phone: +1 888 407 1066