Last updated: January 6, 2026

Melori is an independent online cosmetics and personal care retailer. Melori.com is operated by FLEXISB (Türkiye) as the Brand Owner & Website Operator. We are not a manufacturer; we carefully select and resell products sourced from reputable wholesalers and suppliers.

Merchant of Record (MoR) disclosure: For eligible transactions, payments may be processed via Shopify Payments on behalf of COSMO TRADE LLC (USA) as the Merchant of Record. Depending on your payment method and bank, your statement may show “COSMO TRADE LLC” and/or “MELORI”. The merchant responsible for your transaction is identified at checkout and in your order confirmation.

Fulfillment: Orders are prepared and dispatched from Düzce, Türkiye by FLEXISB. Shipping scope, carriers, delivery estimates, and duties/taxes rules (including DDP where applicable) are described in our Shipping Policy.

How we source

We source products from reputable wholesalers and suppliers. Items are offered in their original factory packaging with clear, accurate information. We do not relabel, alter batch/lot codes, or modify contents. Storage and handling are carried out with care to help maintain product integrity.

How we describe

Our product descriptions use straightforward language—no exaggerated or absolute promises. We do not provide medical advice and we do not make medical claims. Always follow the manufacturer’s directions and consider a patch test where appropriate.

Trademarks & imagery

Brand names, logos, and imagery displayed on our site belong to their respective owners. Their use does not imply endorsement, sponsorship, or partnership unless explicitly stated.

Quality, dates & condition

We aim to offer new items in unopened original packaging with intact security seals. We monitor shelf life and avoid offering products near or past their expiration dates.

Questions or concerns

Your purchases are covered by our Return & Refund Policy. If you have questions about a product or an order, email support@melori.com with your order number (and photos, if helpful) and we’ll review promptly.