Last updated: September 12, 2025

Melori respects the intellectual property rights of others and expects our users, partners, and vendors to do the same. This policy explains how to submit a notice under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512, how to send a counter-notification, and how we handle repeat infringement. This policy is provided for informational purposes only and is not legal advice.

Business identity disclosure: Melori is a brand operated by FLEXİSB DİJİTAL TASARIM VE YAZILIM HİZMETLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ (“FLEXISB”, Türkiye). For eligible transactions, payments may be processed via Shopify Payments on behalf of COSMO TRADE LLC (USA) as the Merchant of Record, and “COSMO TRADE LLC” and/or “MELORI” may appear on your bank or card statement.

1) Designated DMCA Agent

Send DMCA notices and counter-notifications to our designated agent:

DMCA Agent – Melori (COSMO TRADE LLC)
Email: support@melori.com (subject: “DMCA Notice” or “DMCA Counter-Notice”)
Address: 11149 W 95TH ST UNIT 59, OVERLAND PARK, KS 66214, USA
Phone: +1 888 407 1066

Important: Email is preferred for the fastest processing. Physical mail may result in delays.

We may forward your notice (including contact details) to the user or third party that posted the content, as permitted by law.

2) What this policy covers

• Copyright (DMCA): The DMCA applies to copyright-protected works (e.g., images, text, audio/video, product photos, manuals).
• Other IP (e.g., trademarks): For non-DMCA complaints, see Section 7 below.
• We may host or display manufacturer assets and user-submitted content (e.g., product reviews).

3) How to submit a DMCA Takedown Notice

To request removal or disablement of allegedly infringing material, your notice must include all items required by 17 U.S.C. §512(c)(3):

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works).
• Identification of the material claimed to be infringing and its location on our Site (specific URL(s) for each item).
• Your contact information: name, address, telephone number, and email address.
• A statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf.

Send your complete notice to the DMCA Agent listed above. Incomplete notices may be delayed or rejected.

What happens next

• We will review your notice and may remove or disable access to the material expeditiously.
• We may notify the user/uploader and forward your notice.
• If we remove/disable content, we will make a good-faith attempt to notify the affected user.

17 U.S.C. §512(f) caution

Knowingly misrepresenting that content is infringing may expose you to liability for damages, including costs and attorneys’ fees, under 17 U.S.C. §512(f).

4) How to submit a DMCA Counter-Notification

If your content was removed or disabled and you believe it was a mistake or misidentification, you may file a counter-notification under 17 U.S.C. §512(g). Your counter-notice must include:

• Your physical or electronic signature.
• Identification of the material removed or disabled and the location where it appeared before removal (the exact URL(s)).
• A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your name, address, and telephone number.
• A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or, if outside the U.S., the U.S. District Court for the District of Kansas), and that you will accept service of process from the person who provided the original DMCA notice or their agent.

Send your complete counter-notice to the DMCA Agent listed above.

What happens next

• If we receive a valid counter-notice, we may forward it to the original complainant.
• Unless the complainant notifies us within 10–14 business days that they have filed an action seeking a court order to restrain you from engaging in infringing activity, we may restore the material.

5) Repeat infringer policy

In appropriate circumstances and at our discretion, we may terminate accounts or block access of users who are determined to be repeat infringers. We also accommodate and do not interfere with standard technical measures used by copyright owners to protect their works.

6) Sufficiency, format, and processing

• Please provide clear URLs and specifics for each item at issue.
• We may request additional information to verify claims.
• Our response may include removing/disablement, contacting suppliers or users, or declining action if we cannot verify a claim or if the request does not meet legal requirements.

7) Trademark and other non-DMCA complaints

For alleged trademark infringement or other IP concerns not covered by the DMCA, email support@melori.com with:

• Your full contact details.
• The mark at issue (word/design), registration number (if any), and jurisdiction.
• The specific URL(s) on our Site where the issue appears.
• A description of why you believe there is infringement (e.g., likelihood of confusion, misuse of logo/branding).
• A statement that you have a good-faith belief the use is not authorized and that the information is accurate.

We will review non-DMCA complaints under our Terms and applicable law and take action in our discretion.

8) Updates to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest version. Material changes will be communicated consistent with applicable law.