About Melori

Let us Introduce you to MELORI

Who are Melori ?

Melori is an independent online beauty retailer operated by COSMO TRADE LLC and located in Overland Park, Kansas. We are not a manufacturer; instead, we carefully select and resell trusted cosmetic and personal care products. Our aim is to make online beauty shopping simple, reliable, and respectful of your time.

What we offer ?

Curated everyday essentIals

We focus on makeup, skincare, and haircare items that people actually use day after day, quality products from reputable suppliers, not temporary trends.

Clear INFORMATION & FAIR PRICING

Our product pages and policies are written in straightforward language. Important details such as delivery times, return rules, and conditions are easy to find, without exaggerated claims.

Safe payments

We support all major credit and debit cards along with digital wallets such as Apple Pay ,Paypal and Google Pay. Security and usage guidelines are outlined in our Terms of Service.

Your PRIVACY matters

We protect your personal data and respect your privacy choices. Our Privacy Policy explains how information is collected, used, and how you can exercise options like “Do Not Sell or Share My Personal Information” or Global Privacy Control (GPC).

How our business operates (business model)

  • Independent online retailer: We source from vetted wholesalers/suppliers and sell directly to consumers at Melori.com.

  • Merchant of Record: COSMO TRADE LLC. Our Shopify and Shopify Payments accounts are in the name of COSMO TRADE LLC.

  • Payments: Processed via Shopify Payments. We do not store full card numbers or CVV/CVC on Melori systems.

  • Fulfillment: Orders ship from our Türkiye warehouse (Düzce) operated by our Türkiye entity. US deliveries go DDP (duties & taxes paid)—no extra fees on delivery.

  • Carriers: USA via UPS Express Saver; Türkiye via Yurtiçi Kargo.

Services we offer

  • Secure checkout (HTTPS, PCI DSS–aligned processing via Shopify Payments).

  • Fast handling times (0–1 business day cut-offs per Shipping Policy).

  • End-to-end order tracking and responsive support (avg email reply ~10h).

  • Simple returns with free prepaid labels (see Refund & Return Policy).

Our story & what makes us different

We built Melori to make beauty shopping simple: honest product pages, careful sourcing, and predictable shipping—especially for customers who want quick US delivery without surprise import fees. Our team spans the US and Türkiye, combining operational discipline with a passion for skincare and makeup.

Need assistance?

Our support team is ready to help with product questions, order issues, or returns. Visit our Contact Us page to see current support hours and available contact methods.

Company Information

Website name: Melori.com
Company name:
COSMO TRADE LLC
Address: 11149 W 95TH ST UNIT 59 , OVERLAND PARK , KS , 66214 USA
E-Mail: support@melori.com
Contact Form: Visit Our Contact Us Page
Phone: +18884071066
Business Filing No : 10041522
TAX Number(EIN): 372189232

Customer Service Hours : Mon–Fri, 9:00 AM–4:00 PM CT
More ways to reach us: Contact Us