Contact US
You can contact us for all your questions and concerns.
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Phone Support Line
You can reach our Call Centre Line Mon–Fri, 9:00 AM–4:00 PM CT (GMT-5).
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E-Mail Support Line
You can reach us 24/7 via our email address. We will respond within an average of 10 hours.
Or? Fill in the form. We will call you.
Our Commercial Information
Brand Owner & Operator (Türkiye):
FLEXİSB DİJİTAL TASARIM VE YAZILIM HİZMETLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: BURHANİYE MAHALLESİ NECMETTİN TAYHAN SOKAK NO 4A, 81010 Merkez / Düzce, Türkiye
Phone: +90 850 308 00 26
Tax Office: Düzce
Tax No: 3881777189
MERSİS No: 0388177718900001
Merchant of Record (Payments) & U.S. Customer Support Contact:
COSMO TRADE LLC
Address: 11149 W 95TH ST UNIT 59, OVERLAND PARK, KS 66214, USA
Phone: +1 888 407 1066
Business Filing No: 10041522
Tax Number (EIN): 372189232
Email: support@melori.com
Contact Form: Visit our Contact Us page
Customer Service Hours (U.S.):
Monday–Friday, 9:00 AM – 4:00 PM CT (excluding U.S. federal holidays)
Customer Service Hours (Türkiye):
Mon–Fri, 10:00 AM – 5:00 PM (GMT+3) (excluding Türkiye public holidays)
Support language: Turkish
Customer Service Hours (UK):
Phone : +44 8007 074 181
Monday to Friday, 2:00 PM – 10:00 PM (UK Time)
Billing Descriptor Disclosure:
Depending on your transaction and payment method, your bank/card statement may show “COSMO TRADE LLC” and/or “MELORI”.
Business Disclosure:
Melori.com is operated by FLEXISB (Türkiye). For eligible orders, payments may be processed via Shopify Payments on behalf of COSMO TRADE LLC (USA) as the Merchant of Record.
