To find the product you want on the homepage category menus or search bar you can use.

When you enter the product page; you can review details such as content, usage instructions, campaign information, and Add to Cart You can add the product to your cart with the button.

After adding a product to your cart; you can check the quantity, unit price, and total amount on the cart page.

At this stage:

• You can increase or decrease the quantity of the product.
• You can remove the product from the cart.
• Your discount coupon if available, you can apply it at this stage.

As a member: You can easily track your orders and take advantage of special campaigns.

Guest shopping You can also quickly continue with the option.
Membership is not mandatory, but it is recommended.

• Our payment page Protected by SSL certificate.
• You can enter your card information securely.
• 3D Secure Provides additional security with the feature.

• On the payment screen "Bank Transfer/EFT" select the option.
• You can make your payment through our bank account details.
• Payment receipt or transaction details destek@melori.com When you send it to our address, your order will be quickly confirmed.

• For some regions cash on delivery option is offered.
• During delivery cash or card you can make a payment.
• There may be an additional service fee for cash on delivery; this is Changes according to your preferred shipping company and current campaigns can show.

• Products in stock Shipped within 1-3 business days is done.
• When your order has been shipped, tracking number Sent via SMS or email.

• Log in to your account byMy OrdersYou can track your cargo from the ” tab.
• If you wish, you can also track your shipment using your tracking number on the courier company's website or by calling their call center.

• The shipping company, depending on your delivery address 1-5 business days delivers your package inside.
• We recommend that you check your package upon delivery.
• In case of damaged or missing product having the cargo officer draw up a report is important.

• Products; unused, in original packaging and must be in resalable condition.
• Return request, after receiving the product 14 days should be done inside.

• For return application:

“My Account > Return/Exchange” you can use the menu,
or you can send an email to destek@melori.com.

• Our customer representatives may ask you for the return shipping information and additional details if necessary.
• After the product reaches us, the quality control process begins.
• If deemed appropriate Your payment will be refunded according to the method you used.

• In the same category with different color, size, or product type exchange request you can be found.
• Your request according to stock status is processed as quickly as possible.

• For all your questions and requests WhatsApp support line You can easily contact us through .
• You can get quick responses on all matters such as product selection, order status, and return procedures.
• To our WhatsApp line on our website Solution Center You can access it from the section.

+1 913 600 42 00

You can reach our WhatsApp Support Line every day of the week between 10:00 AM and 4:00 PM.

• The most frequently asked questions about shopping, shipping, returns, and products FAQ you can find it on our page.
• When you cannot find your answer, Our WhatsApp line or you can reach us through customer service.