All products sold on Melori.com It is obtained from official distributors or authorized suppliers of the brands.

Every product we offer for sale is delivered to our customers after undergoing quality and authenticity checks.

The sale of counterfeit or expired products is strictly prohibited.

💡 How can you be sure?
Product pages contain detailed content information, manufacturer brands, and expiration
contains information about the date. If you are unsure about a matter live support
to our team you can consult.

📌 Your personal information is safe!

Shared on Melori.com personal information is not shared with third parties and is used only for order processing.

KVKK (Personal Data Protection Law) and GDPR (European Data Protection Regulation)
Your customer information is carefully protected in accordance with standards.

💡 Safety recommendations:

Your password do not share with anyone and update at regular intervals.

If you have logged in from shared computers, after the process Don't forget to log out.

📦 We ensure your order reaches you safely!

All orders, carefully packaged and protected with special packaging to prevent damage.

When your order is shipped, you will be notified by email and SMS shipping tracking number
sent.

Your orders My Account> My Orders You can track it from the tab.

💡 Precautions:

When receiving your cargo check if the package is damaged.

If you detect any damage, Have the cargo officer draw up a report and immediately To our customer service reach out.

🔍 How can you take precautions against fraud attempts?

Be cautious of shopping offers coming from any website or social media account other than Melori.com.

Check whether the emails you receive really belong to Melori.com.
Emails from us are sent only from the @melori.com domain.

Be cautious of fake campaigns or gift draws made in the name of Melori.com and do not trust any platform other than our official social media accounts.

💡 What should you do if you notice a suspicious transaction?

If you have received a suspicious email or message, Notify us immediately!

For quick support destek@melori.com you can send an email to the address or live support You can reach us through .

✅ Use a Strong Password:
To make your password difficult to guess, use uppercase/lowercase letters, numbers, and
use special characters.

✅Use Two-Factor Authentication: If your bank supports it, 3D Secure
Activate additional security measures such as.

✅Use an Updated Browser: Security vulnerabilities while shopping
Use an up-to-date browser to prevent this.

✅Do Not Click on Suspicious Links: Unknown or outside Melori.com
Check the address before clicking on links in visible emails.

If you have any security concerns or questions,
We, the Melori team, are here for you!

📍E-mail: destek@melori.com

📍Phone: On weekdays between 09:00 and 18:00, to our call center
you can reach.