PRIVACY AND PERSONAL DATA PROTECTION POLICY

1. GENERAL INFORMATION
As Melori, we care about our customers' privacy and their personal data
Compliant with Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation
We operate as. This policy explains how our customers' personal data is collected, processed, and protected.

2. COLLECTED PERSONAL DATA
When you visit our website, place an order, or become a member
we can collect the following data:

Name, Surname, e-mail address, phone number
Invoice and delivery addresses
Payment information (processed only through payment providers, not stored)
Data obtained through IP address, browser information, and cookies
Shopping history and user preferences

3. PURPOSES OF PROCESSING PERSONAL DATA
Collected personal data is as follows
processed with purposes:
Order processing, delivery, and customer service provision
Providing information about products and promotions
Improvement of user experience and provision of personalized service
Fulfillment of legal obligations Conducting fraud detection and prevention activities

4. RETENTION PERIOD OF PERSONAL DATA
Personal data is retained for the period prescribed by the relevant legislation.
Except for legal obligations, in case users close their accounts
personal data is deleted from our systems or anonymized.

5. TRANSFER OF PERSONAL DATA
Personal data is shared with third parties only in the following cases
shareable:

6. COOKIES AND OTHER TECHNOLOGIES
Our website uses cookies to improve the user experience and
uses similar technologies. Your cookie preferences browser
You can change it from your settings.

7. YOUR RIGHTS UNDER KVKK
Under the scope of KVKK, you have the following rights:
•Learning whether your personal data is being processed
•Do not request information if processed
•Request correction of incorrect or missing data
•Request the deletion or destruction of personal data
•Request notification to third parties in case of correction or deletion of data
• Objection to the emergence of a result against you solely due to the analysis of processed data through automated systems
•In case you suffer damage due to an unlawful act, you have the right to request compensation for the damage

8. APPLICATION AND CONTACT
Your requests regarding your personal data can be made through the following communication channels
you can send it to us via.
Company Name: Flexisb Digital Design and
Software SERV. IND. TRADE. LTD. CO.
Email: destek@melori.com
Phone: [0850 308 0026]

This Privacy and KVKK Policy may be updated when necessary. To keep track of updates, please visit our website regularly
you can visit.
As Melori.com, pursuant to Law No. 6698 on the Protection of Personal Data
Under the Law (KVKK), the processing and storage of your personal data and
We would like to inform you about protection matters.

1. Identity of the Data Controller
Melori.com (Flexisb Digital Design and Software SERV. IND. TRADE. LTD. CO.)
as the utmost sensitivity regarding the security of your personal data
we are showing.

2. Method and Legal Basis for the Collection of Your Personal Data
Your personal data; when you visit our website, shopping
when you make, create a membership, or contact us
are collected electronically. These data are specified in Articles 5 and 6 of the KVKK.
It is processed for legal reasons.


Your Personal Data Processing Purposes and Legal Grounds
Within the scope of your use of products and services offered through Melori.com your name, surname, address, phone number, email address, payment and billing information, IP address, your browsing information on the site like
your personal data may be processed. Your personal data:

Order and Membership Transactions:
Order processing, payment collection, product delivery,
the completion of return and exchange transactions and your membership account
such as management performance of the contract for necessary purposes,
Legal Obligations:
According to the relevant legislation fulfillment of our legal obligations
for purposes such as (e.g., invoicing, record keeping, informing authorized institutions
fulfillment of requests),

Legitimate Interests:
Improving site experience, increasing customer satisfaction,
prevention of fraud and abuse, operational security
such as provision Legitimate interests of our company within the scope of,

Marketing and Communication:
To keep you informed about campaigns and innovations within the scope of marketing activities,
conducting satisfaction surveys, opportunities regarding our products and services
for purposes such as presentation, with your explicit consent,
is being processed.

Methods of Collecting Personal Data and Legal Basis
Your personal data Melori.com website, mobile application, call
centrally, through various channels such as email or physical forms,
can be collected by automatic or non-automatic methods. These data are processed in accordance with the data processing conditions specified in Articles 5 and 6 of the KVKK.
is being processed:

Performance of the Contract:
Personal data necessary for the establishment and performance of the contract, KVKK Art.5/2 (c)
according to necessary for the performance of the contract legal reason
is processed based on. For example, the use of your address information for delivery.

Legal Liability:
In accordance with Article 5/2 (ç) of the KVKK, the data processed for compliance with the legal obligations to which our company is subject, fulfillment of legal obligation for
mandatory is based on its legal reason. For example, identity for invoice issuance
and the storage of your contact information.

Legitimate Interest:
Some data collected during your use of the site, pursuant to KVKK Article 5/2 (f) legitimate
benefit can be processed based on its legal grounds. In this case, your data
to ensure that its processing does not harm your fundamental rights and freedoms balance test
is applied. For example, IP address logging for the detection of fraudulent transactions
holding.

Explicit Consent:
Other than the legal reasons mentioned above or requiring explicit consent by law
in cases (for example, analysis and profiling for marketing purposes, cookie usage,
your data being transferred abroad), your personal data can only be your explicit consent is processed in case of occurrence.

Personal Data Transfer
The personal data collected from you is for the purposes stated above
in cases where it is necessary to be carried out domestically, the following third
will be transferable to the parties:

Service Providers and Business Partners: For the delivery of your order, to cargo/logistics companies, for the receipt of your payment, to banks and payment institutions, for customer support, to call center service providers, for information technology infrastructure, to cloud computing and software support
Your data is transferred to service providers in mandatory cases. These shares,
the retention and confidentiality of your data in accordance with the specified purposes
compliance with obligations is done on the condition.

Subsidiaries and Group Companies: Our company
affiliates or group companies it is associated with, whether administrative or strategic
Data may be shared solely for the purposes of planning, auditing, and corporate reporting.

Legally Authorized Institutions and Organizations: Authorized public institutions (courts, prosecutors, Tax Offices, Police, etc.) as required by law
or legal claims with private organizations (such as auditors, consultants)
Your personal data is shared in accordance with. Such sharing is legal
in order to fulfill our obligations and only with the relevant authorities
is carried out on a limited basis.

Marketing and Advertising Partners: Your explicit consent
provided that it is found, the presentation of special campaigns and offers for you, advertisements
in matters such as management or marketing communication like sending emails/SMS
with third parties we receive services from (advertising agencies, email service companies
vb.) your data may be shared as necessary.

Transfer of your personal data:

Personal data belonging to customers, products offered by Melori.com and
the necessary work to enable the relevant persons to benefit from the services
to be carried out by the units and the execution of the relevant business processes,
For the execution of commercial activities carried out by Melori.com
necessary work to be carried out by the relevant business units and related work
the execution of processes, Melori.com's commercial and/or business strategies
planlanması ve icrası, Melori.com’un ve Melori.com ile iş ilişkisi içerisinde
ensuring the legal, technical, and commercial-business security of the relevant persons
Melori.com's products and services are subject to the preferences and usage of the relevant individuals
customized according to habits and needs, personalized for the relevant individuals
planning and organizing the necessary activities for recommendation and promotion and
including the application, as specified in Articles 8 and 9 of the Law
kişisel veri işleme şartları ve amaçları çerçevesinde Flexisb Dijital Tasarım
and Software SERV. IND. TRADE. LTD. CO. and Company officials, our affiliates, business
Our partners, suppliers, shareholders, legally authorized public institutions and organizations, as well as private institutions, may be shared with.

Personal Data Retention Period and Security

Melori only retains your personal data for the duration necessary for the relevant purpose
will retain for up to or for the periods prescribed by the relevant laws.

Legal Periods: Specified retention period in the legislation
predicted data is retained for at least this duration. For example, Tax Procedure
According to the law and the Turkish Commercial Code, financial documents and records 10 years
must be stored for a period of time.

Processing Times: If a period is not specified in the legislation,
your personal data, depending on the nature of our relationship (e.g. your membership
during the period it continues) and against possible disputes statute of limitations periods
kept in consideration. In this context, from the termination of the contractual relationship
as a rule, your data from 10 years for the duration or purpose of processing
can be preserved as long as required.

Destruction After Expiration: The specified storage period's
finally or with the elimination of the purpose of the process (whichever comes first
if it occurs) your personal data deleted, destroyed, or anonymized
is brought. Pursuant to Article 7 of the KVKK, the deletion of your data or
if you request its destruction, provided that it is not legally required for us to retain it
if there is a situation, your request at the latest 30 days is carried out within. Legal
as the data to be retained is after the period stipulated in the relevant legislation
destroyed.

Security Measures: Our company, personal data
to ensure your privacy and security, necessary measures are taken within the scope of KVKK article 12
It takes technical and administrative measures. Our data records are on secure servers
being held, encryption, access restriction, antivirus, and firewall
technologies such as. Our staff is committed to data security and privacy
regularly trained on the subject and subject to internal company policies
is happening.

Rights of the Relevant Person

According to Article 11 of the KVKK, as the personal data owner
You can exercise the following rights by applying to us:

Learn whether your personal data is being processed,
If your personal data has been processed, request information about it
etme,

To learn the purpose of processing your personal data and whether they are used in accordance with this purpose,

Your personal data may be processed domestically or internationally
knowing the third parties to whom it is transferred,

Your personal data being processed incompletely or incorrectly
in case of these, not requesting their correction,

Conditions stipulated under Article 7 of the KVKK
requesting the deletion or destruction of your personal data within the scope,

(5) and (6) paragraphs, the transactions carried out in accordance with, personal
the right to object to the transfer of your data to third parties,

The data you have processed exclusively by automated systems
through analysis resulting in an outcome against you
do not object,

In case you suffer damage due to the unlawful processing of your personal data, you have the right to request compensation for the damage.
In addition, the processing of your personal data is based on your explicit consent
In cases, you have the right to withdraw the consent you have given at any time
is located.

APPLICATION
Your applications and requests regarding your personal data, Data Subject
You can submit it using the Application Form through one of the following methods:
With a wet signature and a photocopy of the ID;
Şerefiye Mh. Şehit Ruhsar Cd. Kıbrıs Apt. No:15/C Center
/By sending via mail/cargo to the DÜZCE address,
By applying in person to our company with a valid identification document,
Registered electronic mail (KEP) address and secure electronic
using a signature or mobile signature flexisbdijital@hs01.kep.tr sending to our registered electronic mail address,
From the email address previously notified to our company and registered in our system destek@melori.com by sending an email to our address Flexisb Digital Design and Software SERV. IND. TRADE. LTD. CO.you can send it to ye.

According to the Communiqué on the Procedures and Principles of Application to the Data Controller, the relevant persons must provide the following information completely in their applications.

Melori.com Open Consent Approval Text

Prepared by Melori.com KVKK Clarification TextI have read, understood, and been informed about the processing of my personal data.
Within the scope of KVKK and relevant legislation, I freely consent to the following matters my explicit consent I am giving:

Commercial Communication and Marketing:
Campaign, promotion, discount, gift related to products and services to me
and similar commercial electronic communications (email, SMS, phone calls, push notifications, etc.) sending and for this purpose, the use of my contact information and, when necessary, sharing it with third-party mass transit services from which the service is obtained I give consent.

Data Analysis and Profile Building:
For the purpose of analyzing my data such as my navigation information on the site, shopping history, and preferences to create personalized content, advertisements, opportunities, and offers for me processing; in this context, the profiling of my profile and the use of the information obtained through cookies for marketing purposes I give consent.

Transfer of Personal Data Abroad:
For the purpose of Melori.com providing the above-mentioned services and maintaining its infrastructure, my personal data may be transferred to servers located abroad or to service providers it collaborates with. I consent to the transfer.I give my explicit consent for my data to be transferred to countries where adequate protection is not available when necessary.

Third Party Sharing:
In order to provide and improve the services I have purchased through Melori.com, my personal data will be processed by Melori’s business partners, suppliers and
with third parties it has agreements with (for example, logistics companies, call
companies receiving centralized services, such as marketing support agencies)
for the specified purposes sharing I give consent.

My preference regarding the explicit consent topics mentioned above
whenever I want that I can change or withdraw I know
I declare. I do not withdraw my explicit consent, it is lawful until the date of withdrawal
means the unlawfulness of data processing activities carried out as
will not come. The rights explained in the Melori.com Lighting Text that I desire
the time I can use and within this scope [Melori communication channels]
I accept that I can apply.