No,You can also shop as a guest. However, it is recommended to register in order to track orders and benefit from special campaigns.

Add the product you are interested in to your cart.

Check your order from the cart page and click the "Buy" button.

Enter your delivery information, select the payment method, and complete your order.

Before your order is shipped, to our customer service you can cancel by contacting.

If your order has been shipped, you can start the return process after receiving it.

• Credit/debit card (Visa, Mastercard, Troy, American Express)
• Bank Transfer/ EFT
• Cash on delivery (may vary by region)

Your orders usually within 1-3 business days is handed over to cargo.

During campaigns and peak periods, this duration may vary.

When your order is shipped, Your tracking number will be shared via e-mail and SMS.

AlsoMy Account > My Orders You can check the status of your order from the section.

On orders of 500 TL and above shipping is free.

For free shipping limits and fee details, you can check our Shipping and Delivery page.

Delivery time varies by city, with an average of 2-5 business days.

The cargo company's workload, weather conditions, or official holidays may affect this duration.

When receiving the product check your package.
If there is damage, Have the cargo officer draw up a report and immediately contact our customer service to provide information.

After receiving the product within 14 days you can return it.

Product's in original packaging, unused and undamaged should be.

We currently do not have a direct exchange option.

If you want to purchase a different product, you can return your current order and place a new one.

After the returned product reaches our warehouse and is inspected, Your payment will be transferred to your account within 5-10 business days.

The return period may vary according to banks.

Yes! All products sold on Melori.com are 100% original and sourced from authorized distributors.

All our products are shipped from the most up-to-date stock.

If you want to get information about the expiration date of a specific product, You can contact our live support team.

To choose the product that best suits your skin type and needs you can review the product descriptions and get advice from our live support team
you can.